Dear SOOP users,

We sincerely apologize for the inconvenience caused by the Facebook login issue that occurred starting January 15, 2026.

The issue has now been resolved, and Facebook-linked accounts are once again able to log in normally.
We will continue to monitor the situation closely to ensure stable access and prevent recurrence.

Incident Details:
■ Date Identified: January 15, 2026 12:50 (UTC)

■ Impact: Facebook-linked accounts were unable to log in

■ Cause: Temporary login disruption caused by the deactivation of the app on the Meta platform

■ Resolution: The issue has been resolved following coordination with the Meta platform

We deeply regret any inconvenience this may have caused and appreciate your patience and understanding.

Thank you.