Please note that setting a secondary password may not be available overseas, and only the “Find Secondary Password” option may be displayed.

You can find your secondary password using the following steps:

[How to Find Secondary Password]

PC:

  • Click Login at the top right

  • Log in using your primary password

  • Click “Find Secondary Password” at the bottom

  • Verify using a mobile phone or simple authentication certificate under your name

Mobile:

  • Tap “More” at the bottom right

  • Tap Login at the top right

  • Log in using your primary password

  • Tap “Find Secondary Password” at the bottom

  • Verify using a mobile phone or simple authentication certificate under your name

You can retrieve your secondary password using the steps above