If an account remains inactive for more than 2 years, it will be converted to a dormant status.
Please note that after entering dormant status, the account will be automatically deleted after 3 years.

If you would like to reactivate your channel, we can assist you after verifying your personal information.
Please provide the following details and contact us(1:1 Inquiry) again:

-Name:
-Date of Birth:
-Phone Number:
-Email Address:
*Please make sure to provide the information exactly as registered in your SOOP account.