We understand that receiving an email for an account you did not create may have been concerning.

Currently, email verification is required during sign-up. However, in the past, registration was completed using mobile phone or i-PIN verification instead of email. As a result, there have been cases where emails were sent incorrectly due to typos or incorrect information entered during registration. We appreciate your understanding.

In such cases, we verify both the account holder and the owner of the email address. If it is confirmed that there is no relation, we can assist with account deletion.

Please provide the following information, and contact us (1:1 Inquiry).

Name:
Date of Birth:
Email Address: