If a QuickView purchase made through the iOS App Store is not delivered, this may be due to an iOS payment error.

As Apple does not provide SOOP with personal information or payment details, it is difficult for us to verify the payment internally.

We kindly ask that you request a refund for the undelivered item using the method below.

[iOS QuickView Refund Method]
iPhone Settings > Apple ID (Profile) > Media & Purchases > View Account > Purchase History > Total Billed > Request a Refund

Apple Customer Support: 080-333-4000