Hello,

This is SOOP.

We would like to announce that our Automatic Payment Terms and Conditions will be updated effective July 7, 2026.

Please refer to the main changes below:

 

● Reason for Revision

- Updates to the Terms and Conditions related to the launch of a new feature 

 

● Main Changes

- Addition of provisions regarding the use of the Star Balloon Auto Top-Up When Insufficient service 

 

● Details of Revison

 

Before Revision

After Revision

Article 2 (Definitions) - Clause 2


Automatic payments: Services that can be automatically paid for with payment information, such as the payment method the user enters .

Article 2 (Definitions) - Clause 2


Automatic payments: A service that automatically processes payments using the payment information entered by the member (such as payment methods) when the conditions set by the member (such as period, quantity, or insufficient balance) are met.

Article 4 (Auto-Payment, etc.) - Star Balloon auto-payment


Automatic recharge period set by the user

Article 4 (Auto-Payment, etc.) - Star Balloon auto-payment


When the auto top-up schedule set by the member (Minimum Balance, Renewal Date, Daily) is reached, or when there is an insufficient balance during a gift or support attempt (when insufficient)

Article 5. Termination and Refunds


If payment approval is declined due to the policy of the bank or card company, the automatic payment service shall be terminated.

Article 5. Termination and Refunds


If payment approval is declined due to the policies of the bank or card issuer, the auto-renewal service will be canceled. In the case of Auto Top-Up when insufficient, the related gift/support attempt will be canceled if approval is declined, and the Auto Top-Up service will be canceled if approval is declined 4 consecutive times.

Article 5. Termination and Refunds) - ① Star Balloon Auto-Payment


Users may request cancellation of automatic payment, and cancellation processing shall be completed the day after requesting cancellation.

Article 5. Termination and Refunds- ① Star Balloon Auto-Payment


Automatic payment service may be canceled, and the cancellation will be processed either immediately upon request or on the day following the cancellation request.