Dear SOOP Users,
We would like to inform you of a recent discovery regarding the misuse of our gifting services from October 30th to 31st. Unfortunately, some users have attempted to exploit our platform for malicious purposes. To protect the integrity of our community and ensure a fair experience for all, we have taken action to remove these users and their unauthorized activities from our services.
To protect the SOOP community and all users, we have retrieved the gift subscriptions / periodic subscription items associated with these activities. If you have received any such items during this period, please be aware that the corresponding subscription and its revenue may be reclaimed to maintain a safe and respectful environment for all members.
We apologize for any inconvenience this may cause and appreciate your understanding as we continue to uphold a trustworthy platform. Thank you for being a valued member of the SOOP community.
Best regards,
SOOP Support