Hello,

This is SOOP.

We would like to announce that our Paid Service Terms of Use will be updated effective April 7, 2026.

Please refer to the main changes below:

 

Reason for Revision

●     Addition of new monetization-related provisions

 

Main Changes

●     New monetization-related terms added to the Terms of Use

 

Details of Revision

 

Monetization Agreement

The SOOP Monetization Agreement (the "Agreement") govern the rights, obligations, and responsibilities between SOOP Co., Ltd. (the "Company"), which provides the SOOP services (the "Services"), and any individual or entity that creates and streams content through the Services (the "Streamer" or "you") in connection with participation in the SOOP Monetization Program (the "Program").

 

By clicking the "Agree" button for this Agreement on your dashboard, or by participating in the Program and using monetization tools, you are deemed to have agreed to comply with this Agreement as well as all applicable policies and rules of the Company, including the Terms of Service and Paid Services Terms. If you do not agree to this Agreement, you may not participate in the Program or generate revenue.

 

Capitalized terms used in this Agreement without definition shall have the meanings assigned to them in the Terms of Service.

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of this Agreement is to establish the rights and obligations related to the matters necessary for a Streamer's participation in the Program that enables revenue generation through content on the platform operated by the Company, including revenue settlement and payment, tax processing, and other related matters.

Article 2 (Definitions)

The definitions of terms used in this Agreement are as follows.

① "Program" refers to the monetization framework through which Streamers generate revenue from activities conducted through the Services and such revenue is distributed.

② "Program Revenues" refers to the portion of revenue generated through monetization tools that is attributable to the Streamer in accordance with this Agreement.

③ "Dashboard" refers to the management page provided by the Company where the Streamer can review monetization status, payment information, and related details.

④ "Monetization Tools" refers to the revenue-generating features provided by the Company on the Streamer's channel, including Gems, Subscriptions, and other monetization methods.

⑤ "Payment Threshold" refers to the minimum accumulated amount required for settlement to be processed, which is fifty thousand Korean won (₩50,000).

Article 3 (Effectiveness and Modification of the Agreement)

① This Agreement shall take effect upon being posted and publicly announced within the Services provided by the Company (including the Dashboard).

② The Company may modify this Agreement to the extent that such modifications do not violate applicable laws and regulations. If the Company makes any changes to this Agreement, it will provide notice at least seven (7) days prior to the effective date (or thirty (30) days in the case of changes that are unfavorable to Streamers) through announcements within the Service or via email.

③ The Streamer has the right to refuse the modified Agreement. If the Streamer does not agree to the modifications, the Streamer may terminate this Agreement (withdraw from the Program).

④ If the Streamer continues to use the Program after the effective date of the modified Agreement, the Streamer will be deemed to have agreed to the modifications.

Article 4 (Application of the Agreement)

Matters not specified in this Agreement shall be governed by the Company's Terms of Service, Paid Services Terms, the Business Payout Terms (for business entities), and applicable laws and regulations.

Chapter 2 Program Participation

Article 5 (Eligibility)

① To participate in the Program, you must agree to this Agreement through the monetization settings menu in the SOOP Dashboard.

② You must provide accurate and up-to-date information for settlement purposes, including your legal name (or corporate name), country of residence, contact information, and payout account details.

③ The Company shall not be responsible for any withholding, delay, or misdirected payments resulting from inaccurate information provided by you.

Article 6 (Business Registration Obligation and Conversion)

① Request for Business Registration: If your cumulative annual revenue (total revenue generated from January 1 to December 31 of each year) reaches one hundred million Korean won (₩100,000,000) or more, the Company may regard your activities as continuous and repetitive business activities and may request that you register as a business entity and submit relevant information (e.g., a copy of your business registration certificate).

② Sanctions: If you fail to provide the requested business information within thirty (30) days without a valid reason after receiving the request under Paragraph 1, the Company may withhold payment of all revenues or restrict participation in the Program in order to manage tax-related risks.

③ Priority of Business Terms: If you are registered as a business entity, the Company's Business Payout Terms shall take precedence over this Agreement with respect to revenue settlement and the issuance of tax invoices.

Article 7 (Compliance Obligations)

① You must comply with this Agreement, the Terms of Service, and all applicable laws and regulations. In particular, you must not generate revenue through content that violates laws such as copyright laws or information and communications network regulations.

② If you violate this Article, the Company may take measures including disabling monetization tools, withholding payments, suspending your channel, or terminating this Agreement.

Chapter 3 Revenue and Payments

Article 8 (Monetization Tools and Revenue Recognition)

① Revenue Sources: The Company provides various monetization tools on your channel, including Gems, Subscriptions, and advertisements, and the revenue share for each tool shall be determined in accordance with the Company's policies.

② Revenue Recognition Timing: Under the tax principle of revenue recognition upon confirmation of rights, revenue from Gems and Subscriptions is deemed to be recognized as your income at the time when a viewer completes a gift or support transaction. Accordingly, you are responsible for fulfilling any tax obligations related to such recognized income regardless of whether a payout request has been made.

③ Non-transferability: The right to Program Revenues may not be assigned, inherited, gifted, or otherwise transferred to any third party, nor used as collateral.

Article 9 (Payment Methods and Payouts)

① You may select one of the following settlement methods through your Dashboard settings.

1. Automatic Payout: If the accumulated unpaid Program Revenues as of the last day of each month reach or exceed the Payment Threshold (₩50,000), payment will be automatically made to your designated account on the last day of the following month (or on the payout date set by the Company) without a separate request.

2. Payout upon Request: A method in which you request payout at a time of your choosing. However, the actual payment will follow the Company's settlement schedule (e.g., the end of the month in which the request is submitted). The Company may limit the number of payout requests per month for operational efficiency.

② Carryover: Regardless of the payment method, if the accumulated revenue is below the Payment Threshold (₩50,000), the payment will be carried over to the next settlement date.

③ Deductions: When making payments, the Company may deduct applicable taxes (e.g., income tax and local tax), payment processing fees, or previously overpaid amounts in accordance with relevant laws.

④ Foreign Currency Settlement and Exchange Rates: If a Streamer requests international settlement and payment is made in foreign currency, the Company will calculate and settle the revenue based on market exchange rates. The Company shall not be responsible for any exchange gains or losses resulting from currency fluctuations.

⑤ Consent to Third-Party Payment Processing: For efficient international settlement processing, payments to overseas Streamers may be made through the Company's overseas affiliates. By agreeing to this Agreement, you are deemed to have consented to payments being processed through third parties designated by the Company.

Article 10 (Provision of Tax-Related Data)

① To support proper tax reporting by Streamers who maintain the payout upon request method without withdrawing revenue, the Company will continuously provide the following information through the Dashboard:

1. Monthly and annual cumulative revenue amounts.

2. The amount subject to tax reporting for the relevant year (based on the accrual accounting principle).

3. Other income verification documents such as withholding tax certificates.

② You must fulfill your tax obligations, including filing a comprehensive income tax return, by referring to the data provided by the Company.

Article 11 (Payout Hold and Set-off)

① The Company may withhold the payment of earnings in the following cases:

1. If your information is unclear or suspected to be under another person's name.

2. If an investigation is underway regarding a violation of these Terms or fraudulent activity (Article 12).

3. If there is a lawful request from an investigative agency or government authority.

② Right of Set-off: If you owe the Company damages or unjust enrichment, the Company may set off (deduct) the corresponding amount from the program earnings payable to you.

Article 12 (Prevention of Fraudulent Activities)

① If the Company identifies circumstances where revenue has been generated through fraudulent methods such as viewership manipulation, self-dealing, payment fraud, or use of macros, the Company may refuse to pay such earnings or recover amounts already paid.

② If fraudulent activity is suspected, the Company may withhold payments for up to 180 days to verify the facts. If the explanation provided is insufficient, the Company may confiscate the earnings and terminate the agreement.

Chapter 4 Taxes and Warranties

Article 13 (Taxes)

① Tax Obligation: You must faithfully report and pay taxes on the earnings received under these Terms in accordance with the laws of the Republic of Korea, including the Income Tax Act and the Value-Added Tax Act.

② Withholding Tax: If you are an individual (Korean resident), the Company will withhold income tax (3%) and local income tax (0.3%) in accordance with applicable laws. If you are a non-resident, withholding will be applied based on the tax treaty between your country of residence and Korea.

③ Compensation for Tax Disadvantages: If you violate your obligation to register as a business operator (Article 6.1), or fail to provide or delay providing required information, resulting in tax disadvantages to the Company, you will be liable for such damages, and the Company may withhold your earnings.

Article 14 (Representations and Warranties)

You represent and warrant that:

1. You have the legal authority and capacity (e.g., being an adult) to enter into these Terms.

2. Your participation in the program does not infringe any third-party rights or violate applicable laws.

3. All information you have provided to the Company is true and accurate.

Chapter 5 Termination and Disclaimer

Article 15 (Termination by User)

① You may terminate these Terms at any time by providing written notice to the Company (via email or customer support request) or by completing the account withdrawal process.

② Upon termination, any unpaid earnings that meet the minimum payout threshold (₩50,000) will be paid on the next payout date. Any amount below the threshold may not be paid and may expire.

Article 16 (Termination by Company)

① The Company may immediately terminate these Terms and suspend your participation in the program without prior notice in the following cases:

1. If you violate these Terms, the Terms of Service, or the Paid Service Terms.

2. If your channel is suspended or permanently banned due to policy violations.

3. If you damage the Company's reputation or are involved in fraudulent activities (e.g., metric manipulation, payment fraud).

4. If you violate applicable laws and cause legal risk to the Company.

② Termination under this Article becomes effective upon the Company sending a termination notice (via email or dashboard notification). In such cases, the Company shall not be liable for any damages incurred by you.

Article 17 (Disclaimer and No Warranty)

① "As Is" Provision: To the maximum extent permitted by law, the program and monetization tools are provided "as is" without any express or implied warranties.

② No Warranty: The Company makes no representations or warranties regarding the accuracy, reliability, availability, timeliness, or fitness for a particular purpose of the service.

③ No Guarantee of Earnings: The Company does not guarantee any expected earnings or performance from the program and shall not be held responsible if results do not meet your expectations.

Article 18 (Limitation of Liability)

① Exclusion of Indirect Damages: Unless caused by the Company's willful misconduct or gross negligence, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data loss, or loss of business opportunities, even if the Company was advised of the possibility of such damages.

② Limitation Cap: The total liability of the Company for damages related to these Terms shall not exceed the total amount of program earnings actually paid to you by the Company during the 12 months preceding the event that caused the damage. However, this does not apply in cases of willful misconduct or gross negligence by the Company.

Chapter 6 Miscellaneous

Article 19 (Independent Contractor)

① No Employment Relationship: You and the Company are independent contractors, and nothing in these Terms creates any agency, joint venture, partnership, or employment relationship.

② Waiver of Rights: As you are not an employee of the Company, you are not entitled to benefits under labor laws, including the four major insurances (national pension, health insurance, employment insurance, industrial accident insurance), severance pay, paid leave, or other employee benefits.

Article 20 (Non-Assignment)

① You may not assign, delegate, pledge, or otherwise transfer any of your rights or obligations under these Terms to a third party without the prior written consent of the Company.

② The Company may transfer its contractual status under these Terms to a third party due to business transfer, merger, or division, and will notify you in advance in such cases.

Article 21 (Severability)

① Failure by the Company to exercise any right or provision under these Terms shall not constitute a waiver of such right or provision.

② If any provision of these Terms is deemed invalid under applicable laws, the remaining provisions shall remain in full force and effect.

Article 22 (Governing Law and Jurisdiction)

① Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Korea.

② Jurisdiction: Any disputes arising between you and the Company in relation to these Terms shall be subject to the exclusive jurisdiction of the Seoul Central District Court as the court of first instance.

Addendum

Article 1 (Effective Date) These Terms shall take effect on April 7, 2026.